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Act out Each Story! Tell the story in about three sentences and act like each character instead of saying what each person said. If your story is too long, ask a friend who speaks concisely to retell your story to you.  I'll do that for you. Small Improvements make...

Concise- Answering questions: most people expect your response to be equal to the average TV soundbite, 20 seconds! Don't prepare two to three minute responses or tell more than the Need to Know points unless asked. Cement the connection - Steve Jobs used simple, everyday words that others...

Use Repetition Correctly    It feels so right to tell listeners as much as possible.    But it is so wrong!  Unless the purpose of the interaction is to announce everything you know on the topic, throwing unwanted facts and ideas usually causes inattention, that is, stops the transfer of your...

 Which story is interesting & memorable? My cousin Harry and I went to Cape Cod for our other cousin’s, Hermione’s, 10th Anniversary party. When we arrived we were surprised that there was no electricity in her whole neighborhood, about 8 blocks square. We set up the grill and...

 Story-editing Guideline Here is how to Get to the Point   A Story: My cousin Bill and I went to Cape Cod for our other cousin’s, Joann’s, 10th Anniversary party. When we arrived we were surprised that there was no electricity in their whole neighborhood, about 8 blocks square. We set...

Perhaps not at your organization, but some people must prepare for liars when addressing small or large groups. Be aware of their techniques. Rehearse your replies and reactions to prepare for these manipulations. A Big Lie is more believable than a specific one. Liars use general statements. They...

"Really successful people say NO to almost everything."  Warren Buffet  "I'll get back to you tomorrow" gives you time to compare this request with Your core goals and values before saying yes. Note: I suggest the saying NO about this current invitation only, and only this time.  The person...

 Have you noticed that people's beliefs are swayed as much through Storytelling as through logical arguments? You can Use This Power!   Begin with the person and the conflict. Tell what good and bad things happened and how they triumphed. The Underdog Story: These stories encourage your managers and supervisors to find...

Problem: Their colleagues associate meetings with incomprehensible speeches and wasted time. Solution: Their speaking skills can be dramatically improved. Your department and the employees benefit when:  * Managers regularly alert employees to what may hinder their effectiveness or advancement.  * Managers suggest to English-as-a-Second-Language professionals and others that they improve their communication skills by...

How to get your listeners to pay more attention to you? Problem: They are information-over-saturated before you speak. Solution: Pre-edit yourself to short and simple ideas/pitches. How to Do This? Decide what you want people to do. Choose three reasons why they would benefit from doing that. Write some ideas (bullets) under each of...

People often see you as an expert and authoritative when you speak slowly the first time you meet them. Speak significantly faster than your new acquaintances & they may sense you are rushed and overwhelmed. Is this fair? No. Is it true? Yes. Cory Treffiletti of Voicera, https://www.facebook.com/treffiletti,...

Is there really a difference in Preparation and Delivery to larger audiences? Yes! The larger talk is probably more important. It deserves your best writing and best delivery. How to: Prepare: Do not be spontaneous! Plan a succinct and engaging Opener and Close - do not open with the Agenda...

One picture can say 1,000 words.  Quotations can work the same magic.   This is #1 in a series. Work Appropriate:  "We are what we repeatedly do. Excellence, then, is not a single act but a habit." - Aristotle  "Start by doing what's necessary, then do what's possible and suddenly you are doing the...